Privacy Policy
Azurea respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information when you visit our website or book a stay with us.
1. Who we are
Azurea is a private holiday apartment located in Les Issambres, France.
For any questions regarding this privacy policy, you can contact us at:
info@azurea-apartment.com
2. What data we collect
We may collect the following personal data:
- Name
- Email address
- Phone number (if provided)
- Booking details (dates, number of guests)
- Payment information (processed securely via third-party providers)
3. How we collect your data
We collect your data when you:
- Make a booking through our website
- Contact us via the contact form or email
- Use our booking system (Lodgify)
4. How we use your data
We use your data to:
- Process and manage your booking
- Communicate with you before and during your stay
- Provide customer support
- Comply with legal obligations
5. Payments
Payments are processed securely through Stripe. Azurea does not store your full payment details.
6. Third-party services
We use trusted third-party services to operate our website and bookings:
- Lodgify (booking system)
- Stripe (payment processing)
- Airbnb (if booking via their platform)
These providers may process your data in accordance with their own privacy policies.
7. Data retention
We only retain your personal data for as long as necessary to:
- Fulfil your booking
- Comply with legal and tax obligations
8. Your rights
Under applicable data protection laws (GDPR), you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Request data portability
To exercise these rights, please contact us.
9. Cookies
Our website may use cookies to improve user experience and website performance. You can manage or disable cookies through your browser settings.
10. Changes
We may update this privacy policy from time to time. The latest version will always be available on our website.